Starting Anew: ‘Reset’ – Vitalia Solon’s Word of the Year for Success in 2024

At the beginning of each year, Michael Buckley, Arrow’s personal and professional development coach and “The Chief Feelings Officer,” asks each team member to pick a “Word of the Year.”

Michael reminds us that sometimes, we need more focus. Then, other times, it’s more compassion, and at times, we need more fun! In past years, team members have chosen words such as clarity, confidence, intentional, commitment, consideration, and receptiveness.

This year, team members are actively selecting a Word of the Year for themselves and collaborating to create a word for their community. Picking a personal word and community word is a commitment to doing work on themselves and the “we” and “us” work they want to accomplish as a community.

The Vitalia Solon word of the year is “reset.” 

This word is significant because we have a new team and plan. We are back to basics with building and branding. By setting an intention for the year, we’re shaping our community for success. This gives us a shared focus and one we are all in together.

We will incorporate reset into daily community operations with a discussion at stand-up and during group communications each week at directors’ meetings when we set our focus for the week and month.

During one-on-one meetings, we will discuss our word independently, enabling individuals to express how they intend to contribute.

The most significant goals of the year for our community are:

• stabilization
• opening the new addition
• improving customer and resident satisfaction

We want to build on our assisted living and memory care and continue to work to keep the team happy through engagement and appreciation.

The chosen Word of the Year should inspire the team. If it doesn’t, it means they selected the wrong word. Hold yourself and others accountable throughout the year. Engage with team members about their Word of the Year and keep it as a frequent topic of discussion in your community. Monitor your achievements using your 2024 Word of the Year, and we eagerly anticipate celebrating them with you!