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January 27, 2024

Starting Anew: ‘Reset’ – Vitalia Solon’s Word of the Year for Success in 2024

Category: Senior Living

Author: Lisa Ford, Executive Director

At the beginning of each year, Michael Buckley, Arrow’s personal and professional development coach and “The Chief Feelings Officer,” asks each team member to pick a “Word of the Year.”

To help individuals come up with a word, he offers questions like:

What does your life need more of right now?

And my life will be improved if I have more of what?

Michael reminds us that sometimes, we need more focus. Then, other times, it’s more compassion, and at times, we need more fun! In past years, team members have chosen words such as clarity, confidence, intentional, commitment, consideration, and receptiveness.

This year, team members are actively selecting a Word of the Year for themselves and collaborating to create a word for their community. Picking a personal word and community word is a commitment to doing work on themselves and the “we” and “us” work they want to accomplish as a community.

The Vitalia Solon word of the year is “reset.” 

This word is significant because we have a new team and plan. We are back to basics with building and branding. By setting an intention for the year, we’re shaping our community for success. This gives us a shared focus and one we are all in together.

We will incorporate reset into daily community operations with a discussion at stand-up and during group communications each week at directors’ meetings when we set our focus for the week and month.

During one-on-one meetings, we will discuss our word independently, enabling individuals to express how they intend to contribute.

The most significant goals of the year for our community are:

  • stabilization
  • opening the new addition
  • improving customer and resident satisfaction

We want to build on our assisted living and memory care and continue to work to keep the team happy through engagement and appreciation.

The chosen Word of the Year should inspire the team. If it doesn’t, it means they selected the wrong word. Hold yourself and others accountable throughout the year. Engage with team members about their Word of the Year and keep it as a frequent topic of discussion in your community. Monitor your achievements using your 2024 Word of the Year, and we eagerly anticipate celebrating them with you!

VITALIA® Solon in Solon, OH offers senior apartments, assisted living, and memory care with a variety of services and a range of floor plan options. Amenities include The Lake Effect Restaurant, a 24-hour bistro, concierge service, housekeeping, events and entertainment, personal care, transportation services, and more. Conveniently located just southwest of Hwy 77 and 480 just moments from Ahuja medical with convenient access to major shopping centers and attractions, including Signature of Solon, Uptown Solon, Cleveland Metro Parks, Rollhouse Solon, and Chagrin Falls Shopping District.

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